Statera Equine – Privacy Policy
This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through our website (Site). In this Privacy Policy, ‘we’, ‘us’, or ‘our’ means Statera Equine, ABN 75 162 491 556.
Personal Information
The types of personal information we may collect about you include:
Your name
Contact details, including email address, mailing address, and telephone number
Details of products and services you have enquired about or purchased
Your preferences and opinions regarding our products and services
Information provided through customer surveys
Browser session data, device and network information, statistics on page views and browsing behavior
Information about your access and use of our Site, including cookies and interactions with our content
Additional personal information provided directly or indirectly through associated applications, social media platforms, or other sources
We may collect this personal information directly from you or third parties.
Collection and Use of Personal Information
We may collect, hold, use, and disclose personal information for the following purposes:
To enable you to access and use our Site and associated social media platforms
To contact and communicate with you, including responding to enquiries
For internal record keeping and administrative purposes
For analytics, market research, and business development, including improving our Site and services
To offer promotions, competitions, and special offers
For advertising and marketing, including sending promotional content about our products and services
To comply with legal obligations and resolve disputes
Disclosure of Personal Information to Third Parties
We may disclose personal information to:
Third-party service providers, including IT, web hosting, data storage, payment processing, and marketing services
Contractors, employees, or business partners assisting in service delivery
Regulatory authorities, courts, or law enforcement, as required by law
Third parties to collect and process data, such as Google Analytics, for tracking and performance purposes
Where necessary, personal information may be stored or processed outside of Australia in accordance with applicable data protection laws.
How We Treat Sensitive Information
Sensitive information, such as health or biometric data, is handled with additional care and is only collected and used with your consent, or as required by law.
Your Rights and Controlling Your Personal Information
Choice and Consent: By providing personal information, you acknowledge and consent to its collection and use as outlined in this policy. You may choose not to provide information, but this may affect service availability.
Access and Correction: You may request access to the personal information we hold about you and request corrections if needed.
Complaints: If you believe we have breached the Australian Privacy Principles, you can contact us to address your concerns.
Unsubscribe: You can opt out of marketing communications at any time via the opt-out link in emails or by contacting us directly.
Storage and Security
We implement appropriate security measures to safeguard personal information from misuse, loss, or unauthorized access. However, we cannot guarantee absolute security, and information exchange via the internet is at your own risk.
Cookies and Tracking Technologies
We use cookies and web beacons to enhance user experience and gather analytics. You may adjust browser settings to disable cookies, though this may impact Site functionality.
External Links
Our Site may contain links to external websites. We are not responsible for the privacy practices of third-party sites.
Amendments
We may update this Privacy Policy at our discretion. Changes will be published on our Site, and continued use of our services constitutes acceptance of the revised policy.
For any questions or notices, please contact us at:
Statera Equine
ABN 75 162 491 556
Email: lorelle@stateraequine.com.au
Last updated: 1/03/2025